Legal

Terms & Conditions

PRODIGY ATHLETICS HOCKEY TRAINING INC.

CLIENT SERVICES AGREEMENT — All Programs and Service Tiers

Effective on the date the Client completes enrollment and submits payment.

How to Read This Agreement

This Agreement applies to all clients of Prodigy Athletics Hockey Training Inc. Certain terms apply only to specific service tiers. Where a term is tier-specific, it is noted inline using one of the following labels:

[ One-on-One Coaching only ] — applies exclusively to clients enrolled in a personalized one-on-one coaching program

[ Group Coaching only ] — applies exclusively to clients enrolled in a group coaching program

[ Not included with Pre-Made Training Plans ] — does not apply to clients on the self-directed, pre-made training plan tier

Where no tier label appears, the term applies to all clients regardless of program tier.

Parties

This Agreement is entered into between Prodigy Athletics Hockey Training Inc., a Canadian corporation referred to as Prodigy Athletics, and the enrolling individual referred to as Client. If the Client is under eighteen years of age, the parent or legal guardian executing this Agreement also agrees to be bound as provided below.

If Client is under eighteen years of age, the parent or legal guardian executing this Agreement agrees to be jointly and severally liable for all obligations, including payment obligations. "Client" henceforth refers to either the enrolling athlete or the legal guardian if the athlete is younger than 18.

1. Engagement and Minimum Term

Client agrees to enroll in an online hockey performance training program operated by Prodigy Athletics.

Pre-Made Training Plans

The minimum commitment is one week from the Effective Date. This is a fixed term engagement. No pauses, deferrals, or suspensions are permitted for any reason, including injury, travel, illness, scheduling conflicts, or lack of participation.

Client agrees that the one week minimum term constitutes a binding financial commitment and that all fees for the full term are owed regardless of participation, usage, or results.

Not included with Pre-Made Training Plans: extended minimum term, installment structures, or liquidated damages provisions. See Section 5 for Pre-Made Training Plan refund terms.

One-on-One and Group Coaching Programs

The minimum commitment is twelve weeks from the Effective Date. This is a fixed term engagement. No pauses, deferrals, or suspensions are permitted for any reason, including injury, travel, illness, scheduling conflicts, or lack of participation.

Client agrees that the twelve week minimum term constitutes a binding financial commitment and that all fees for the full term are owed regardless of participation, usage, or results.

[ One-on-One Coaching only / Group Coaching only ]

2. Scope of Services

Services may include but are not limited to:

Access to the Prodigy Athletics training application
Individualized or pre-designed training programs and schedules
Nutrition guidance, meal plans, and meal planning tools
One-on-one coaching calls, if included as part of the selected package [ One-on-One Coaching only ]
Group calls, community access, and educational resources, if included as part of the selected package [ Group Coaching and One-on-One Coaching only ]

Client understands that one-on-one calls are available but not mandatory unless explicitly included. Prodigy Athletics cannot and does not force Client to book calls, complete workouts, or log nutrition. Results depend on Client participation, effort, and consistency.

Failure to engage does not excuse payment obligations.

Prodigy Athletics does not act as an employer, medical provider, or agent of the Client and does not supervise training in person.

3. Client Responsibilities

Client agrees to:

Download and maintain access to the training application
Complete scheduled training sessions to the best of their ability
Log nutrition and training data accurately where applicable
Schedule and attend one-on-one calls if included [ One-on-One Coaching only ]
Follow all safety instructions and medical guidance

Client acknowledges that coaching is collaborative and that Prodigy Athletics does not guarantee results.

4. Fees and Payment Terms

Pre-Made Training Plans

Client agrees to pay all fees associated with the selected program. Payments are made weekly. Any failed payment will result in immediate suspension of access to the training application and all associated materials until payment is resolved.

Missed or failed payments do not cancel this Agreement. Prodigy Athletics may pursue collection of any outstanding balance without further notice.

Not included with Pre-Made Training Plans: installment arrangements or extended payment structures.

One-on-One and Group Coaching Programs

Client agrees to pay all fees associated with the selected program. Payment may be made in full or through an approved installment arrangement including every two or four weeks.

All installment arrangements are payment accommodations only and do not alter the total amount owed. Client remains responsible for the full program fee even if an installment plan is selected.

Regardless of payment structure, the full program price is earned over the twelve week minimum term.

If any payment fails, Prodigy Athletics may immediately suspend access to all services including app access, calls, and materials until payment is resolved.

Missed or failed payments do not cancel this Agreement. Prodigy Athletics may pursue collection of any outstanding balance without further notice.

[ One-on-One Coaching only / Group Coaching only ]

5. Onboarding Package

Upon enrollment, One-on-One and Group Coaching clients will receive a physical onboarding package valued at two hundred dollars.

If Client requests termination within seven days, the onboarding package may be returned unused at Client expense. No refund will be issued unless the package is returned.

After seven days, the onboarding package is deemed fully earned and non-refundable.

[ One-on-One Coaching only / Group Coaching only. Not included with Pre-Made Training Plans. ]

6. Refund Policy and Liquidated Damages

Pre-Made Training Plans

There is a zero refund policy for Pre-Made Training Plan subscriptions under any circumstances. No refunds, credits, or prorated adjustments will be issued.

Not included with Pre-Made Training Plans: seven day cancellation window or liquidated damages provisions.

One-on-One and Group Coaching Programs

Client has seven days from the Effective Date to request termination in writing.

If termination occurs within seven days and the onboarding package is returned, Client will owe no further payments and access will be revoked.

If termination occurs after seven days, Client acknowledges that services are customized and front-loaded, including onboarding review, program design, scheduling allocation, and fulfillment of a physical onboarding package valued at two hundred dollars. Capacity is limited and reserved, and Prodigy Athletics incurs substantial non-recoverable costs immediately upon enrollment.

Accordingly, Client agrees that fifty percent of the remaining unpaid balance shall become immediately due as liquidated damages, representing a reasonable estimate of Prodigy Athletics' losses and not a penalty.

No credits or prorated adjustments will be issued after seven days.

[ One-on-One Coaching only / Group Coaching only ]

7. Termination and Access Removal

Upon termination for any reason:

All access to the training application, group calls, one-on-one calls, and community spaces is immediately revoked
All schedules, meal plans, training programs, and materials remain the sole property of Prodigy Athletics
Client may not retain, copy, share, distribute, or reuse any materials

Payment obligations, intellectual property protections, confidentiality obligations, and dispute resolution provisions survive termination.

Unauthorized use or sharing constitutes a material breach.

8. Intellectual Property

All content, programs, materials, and systems are protected intellectual property of Prodigy Athletics.

Any unauthorized reproduction, sharing, or distribution will result in immediate termination without refund and may result in legal action.

Client acknowledges that unauthorized use would cause irreparable harm and agrees that Prodigy Athletics is entitled to injunctive relief in addition to any other remedies.

9. Assumption of Risk and Release of Liability

Client understands that physical training, nutrition guidance, and athletic performance activities involve inherent risks including injury, illness, or death.

Client understands that training may involve off-ice conditioning, strength training, speed work, and nutritional guidance, and that risks may arise from improper execution, fatigue, or undisclosed medical conditions.

Client voluntarily assumes all risks whether known or unknown.

Client represents that they are medically able to participate and have consulted a physician if necessary.

If Client is a minor, the undersigned parent or legal guardian assumes all risks and responsibilities.

To the fullest extent permitted by law, Client releases Prodigy Athletics, its officers, coaches, contractors, and agents from any and all claims, injuries, losses, or damages arising from participation, except in cases of gross negligence.

10. No Guarantees

Prodigy Athletics makes no guarantees regarding performance advancement, team placement, scholarships, or career outcomes.

Testimonials represent individual experiences and are not promises.

11. Media Release and Testimonials

Prodigy Athletics Hockey Training Inc. welcomes feedback, testimonials, reviews, comments, photographs, videos, audio recordings, and other content provided by Clients in connection with the Services.

By enrolling in the program and participating in coaching calls, training sessions, group discussions, or submitting content voluntarily, the Client grants Prodigy Athletics Hockey Training Inc. a royalty-free, worldwide, perpetual, non-exclusive, and irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content for marketing, educational, promotional, and advertising purposes, in any media now known or later developed.

This may include use of the Client's first name, city, province or state, voice, likeness, written comments, performance clips, screenshots, photographs, video recordings, or audio excerpts, unless otherwise agreed in writing.

The Client understands and agrees that testimonials and shared results reflect individual experiences and are not guarantees, and that results may vary based on factors beyond Prodigy Athletics' control.

Prodigy Athletics reserves the right to edit content for clarity, length, or formatting and is under no obligation to publish or use any submitted material.

The Client represents and warrants that they own or have the right to share any content submitted and that such content does not infringe the rights of any third party.

If the Client is a minor, the parent or legal guardian signing this Agreement grants this consent on the minor's behalf.

This section survives termination of the Agreement.

11a. SMS and Email Communications

By providing your phone number and email address, you agree to receive SMS text messages and email communications from Prodigy Athletics related to your inquiry, program updates, scheduling, and promotional content.

Message and data rates may apply to all SMS communications. Message frequency varies.

Your consent to receive SMS messages is optional and is not required to purchase or receive any service from Prodigy Athletics.

You may opt out of SMS communications at any time by replying STOP to any message you receive. You will receive a single confirmation message and no further SMS messages will be sent. To opt back in, reply START at any time with no penalty.

You may opt out of email communications at any time by clicking the unsubscribe link in any email or by contacting us directly at support@prodigyathletics.ca.

For help, reply HELP to any SMS message or contact support@prodigyathletics.ca.

Prodigy Athletics will not sell or share your contact information with third parties for their marketing purposes.

12. Governing Law and Dispute Resolution

This Agreement is governed by the laws of British Columbia.

Any dispute shall be resolved by binding arbitration in British Columbia. The prevailing party is entitled to recover reasonable legal fees and costs.

13. Incorporation of Terms and Privacy Policy

Prodigy Athletics' Terms and Conditions and Privacy Policy are incorporated by reference and form part of this Agreement.

14. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements.

No modification is valid unless in writing and signed by both parties.

15. Electronic Acceptance

By completing enrollment and submitting payment, Client acknowledges that this Agreement has been reviewed in its entirety and constitutes a binding signature equivalent to a handwritten signature.

Prodigy Athletics Hockey Training Inc. | Kelowna, BC | prodigyathletics.ca